Telecom
Telecom companies face a unique set of challenges that stem from technology trends and customer demands. The convergence of applications, networks or content like voice, video and data in this new-age information super highway has become the next path-breaking move in core mass-market technology providing single connectivity and integrated user experience.
We understand the implications of this on your business. Therefore, our solutions help you identify and address the challenges and opportunities created by convergence.
CLIENT CHALLENGES
Success in a business environment is characterized by the ability to adapt to the changing profile and higher user expectations on the one hand and a rapidly changing technology environment on the other.
Telecom service providers are facing tremendous challenges on improving profit margins, falling ARPU’s, high customer churn, fierce competition, customer experience, maintaining QoS, demand for new services and bundles, and heavy investments for network transformation.
At the same time, fast-paced innovation, advent of next generation wireless technology (LTE/Wimax), converged networks, competition from new entrants and demand for end-to-end managed services from service providers is putting immense pressure on telecom equipment vendors.
WHAT TCS PROVIDES
TCS’ solutions and service offerings address the entire landscape of telecom equipment vendors and telecom service providers including R&D, consulting, operations and Enterprise IT. Our consultants bring in a wealth of knowledge and experience of the telecommunications industry ecosystem by virtue of engaging with the world’s leading equipment vendors and service providers.
We partner with you to build and implement innovative strategies and solutions to help you remain competitive, improve processes and infrastructure, and transform the way you conduct business.
BUSINESS VALUE
Partnering with us will enable you realize the following benefits:
Accelerated product innovation by leveraging our CoEs and Co-Innovation Network (COIN™)
Reduced time-to-market through our best-in-class solution accelerators, ready-to-access proprietary frameworks and platform solutions
Optimized operational costs through right-sourcing, service bundling and landscape rationalization
Increased ability to remain competitive in the next-generation communications marketplace
Realization of superior customer satisfaction through our proven process transformation capabilities
Improved global reach with customers being served more effectively through our Global Network Delivery Model™ (GNDM™)
CLIENT THOUGHTS
“TCS is a valued customer, supplier and strategic partner. TCS has maintained a focus on customer success and capturing market leadership through technology and innovation. I congratulate TCS on their tremendous global growth, and I look forward to our continued partnership in the future.”
- Cisco Systems, Inc., John Chambers, Chairman & CEO
“Testing is a critical aspect of the 21CN program, ensuring that BT, and the telecom industry as a whole, has full confidence in the performance of the completed network. In this capacity, TCS has shown that it has absolutely the right capabilities for the job.”
- BT Wholesale Networks, Randy Tucker, Director of Technology and Testing
TELECOM LABS
Nozomi Lab: This next-generation Wireless Innovation lab provides protocol stack, algorithms and wireless test solutions that significantly help accelerate the product development life cycle. TCS’ LTE solutions from the lab include L1, L2 and L3 protocol stack development required for eNode-B and User Equipment (UE). TCS’ solution accelerators include platform solutions ported on industry leading Multicore, Multi DSP platform and test automation frameworks required for testing physical layer/protocol stack. Read the brochure on Long Term Evolution Solution.
INCA*Lab: This lab builds innovative models for validating converging telecom infrastructure, showcasing the automation of network validation and providing the appropriate quick-win solutions for customers.
IPTV CoE: The Center of Excellence for IPTV hosts industry-standard middleware solutions and provides an environment for the development of platform-independent, value-added services and custom-built interfaces to third party/telecom systems.
OSS/BSS Lab: This lab builds competency on the products of our alliances and showcases our capability in the OSS/BSS space.
Service Delivery Platform (SDP) and VAS lab: This lab provides the environment for rapid service creation and deployment, which allows users to have a rich experience of the next generation services.
Mobile Solutions Lab: This lab formulates and experiments with various business models using mobile platforms and technologies.
ALLIANCES
Industry Alliances:
TCS is a corporate member of TeleManagement Forum (TM Forum) and frequently shares its leadership thoughts on the implementation of TMF standards and innovations. We participate in joint training programs, catalyst programs, OSS/J programs and presentations conducted by the forum.
Strategic Alliances:
Alcatel-Lucent
Cisco
RIM
EMC
Google
HP
IBM
Microsoft
Oracle
SAP
IT Alliances:
Chordiant
Clarity
COGNOS
COMPTEL
Comverse
Convergys
INTEC
Metratech
NCR
TestQuest
TIBCO
WebMethods
